Effective Date: [18/08/2023]
Thank you for purchasing the All In One Indicator, a digital trading tool designed for use on the TradingView platform. Please read this Refund Policy carefully before purchasing or accessing the product.
1. Digital Product Disclaimer
The All In One Indicator is a digital TradingView indicator delivered electronically. Once access is granted, the product cannot be “returned” in the same way as a physical item. Because the source code, settings, logic, and trading methods become accessible immediately after delivery, refunds are limited to specific situations outlined below.
2. Why Refunds Are Limited
Refunds for digital trading indicators are restricted for the following reasons:
- Digital products can be copied, saved, or used instantly after delivery.
- Trading indicators involve personal trading decisions and market risk.
- Trading results vary between users based on strategy, psychology, timeframe, and market conditions.
- We cannot guarantee profits, win rates, or future performance.
- Access to the indicator and its logic is considered delivered once the invite/access has been sent on TradingView.
For these reasons, we maintain a fair but strict refund policy to protect both customers and the integrity of the product.
3. Eligible Refund Cases
Refund requests may be approved only if:
- You were charged more than once for the same order.
- You never received access to the indicator after purchase.
- A major technical issue prevents the indicator from functioning on TradingView, and our support team cannot resolve the issue.
- The refund request is submitted within 7 days of purchase.
4. Non-Refundable Situations
Refunds will NOT be provided for:
- Lack of trading knowledge or experience.
- Dissatisfaction due to market losses.
- Personal trading performance or profitability expectations.
- Strategy incompatibility with your trading style.
- Failure to read the product description before purchasing.
- Misunderstanding how TradingView indicators work.
- Requests made after substantial use of the indicator.
- Account restrictions or issues caused by TradingView itself.
- Violation of our terms, including sharing or reselling access.
5. Support Before Refund
We strongly encourage users to contact support before requesting a refund. Many issues can be resolved through:
- Setup assistance
- TradingView configuration guidance
- Access troubleshooting
- Indicator usage explanations
6. How to Request a Refund
To request a refund, contact:
[Your Support Email]
Please include:
- Full name
- Order ID or payment receipt
- TradingView username
- Date of purchase
- Reason for refund request
- Screenshots or supporting evidence (if applicable)
7. Refund Processing
Approved refunds are typically processed within 5–10 business days to the original payment method.
8. Chargebacks & Abuse
Unauthorized chargebacks or abuse of the refund policy may result in:
- Permanent removal of indicator access
- Suspension from future purchases
- Reporting fraudulent activity to payment providers
9. Policy Updates
We reserve the right to modify this Refund Policy at any time without prior notice. Continued use of the indicator after updates constitutes acceptance of the revised policy.